Local Pioneers Realty
Privacy
Policy
1. Introduction
Welcome to Local Pioneers Realty.
Local Pioneers Realty provides real-estate advisory, property discovery, project information, site-visit coordination, buyer assistance, community features, and related services primarily in Bengaluru, Karnataka.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you use our websites, community platform, forms, property enquiry pages, or communicate with us.
This Policy applies to services operated under Local Pioneers Realty, including:
- localpioneers.in
- localpioneers.com
- Local Pioneers community spaces and member areas
- Property enquiry and site-visit forms
- WhatsApp, telephone, email, and other communications initiated through our services
By using our services or voluntarily submitting your information, you acknowledge the practices described in this Privacy Policy.
2. Who We Are
Local Pioneers Realty
Bengaluru, Karnataka, India
Email: info@localpioneers.com
For privacy-related requests, complaints, corrections, or withdrawal of consent, you may contact us using the email address above.
3. Information We May Collect
Depending on how you interact with us, we may collect the following information.
Personal and Contact Information
This may include:
- Name
- Mobile number
- Email address
- City or locality
- Preferred contact method
Property Requirement Information
When you enquire about a property, we may collect information such as:
- Preferred locality
- Property type
- BHK/configuration preference
- Approximate budget
- Purchase timeline
- Investment or self-use preference
- Preferred projects
- Site-visit requirements
- Other information voluntarily provided by you
Account and Community Information
If you create or use an account on the Local Pioneers community, we may process:
- Username
- Profile information
- Profile photograph
- Community memberships
- Comments and posts
- Messages or enquiries
- Project-space participation
- Activity associated with your account
Information that you post in a public community space may be visible to other members or visitors depending on that space’s privacy settings.
Booking and Property Journey Information
Where applicable, we may maintain information relating to:
- Site visits
- Project preferences
- Builder interactions
- Booking status
- Follow-ups
- Customer-support requests
- Property documentation voluntarily provided to us
- Construction or handover-related interactions
Technical Information
When you visit our website, certain information may be collected automatically, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referral source
- Date and time of access
- Cookie identifiers
- Website interaction information
4. How We Use Your Information
We may use personal information to:
- Respond to property enquiries
- Recommend projects based on your requirements
- Arrange property site visits
- Provide project details, pricing, availability, and updates
- Contact you regarding properties in which you have shown interest
- Create and administer community accounts
- Provide access to public, private, or project-specific community spaces
- Maintain lead and customer records
- Assist during the property evaluation and booking process
- Provide post-booking support where offered
- Improve our website, community, and services
- Analyse user engagement and marketing performance
- Prevent fraud, abuse, or security incidents
- Comply with legal and regulatory obligations
- Resolve complaints and support requests
We will endeavour to use personal data only for legitimate and disclosed purposes.
5. Consent and Communications
When you voluntarily submit an enquiry form, request a site visit, contact us through WhatsApp, create an account, or otherwise provide your details, you may be contacted regarding your request.
Depending on the consent you provide, communications may occur through:
- Telephone calls
- SMS
- Community notifications
You may ask us to stop promotional communications at any time.
Stopping promotional communication will not necessarily prevent communications required to fulfil an active request, booking, transaction, or legal obligation.
6. Sharing Information With Builders and Developers
Local Pioneers Realty operates as a real-estate advisor/channel partner for selected projects.
When you enquire about a particular development, request a site visit, or ask us to facilitate discussions with a builder, we may share relevant information with the concerned:
- Builder
- Developer
- Project sales team
- Authorised project representative
- Associated service provider
This may include your name, mobile number, email address, and property requirement.
We will not intentionally share your personal information with unrelated builders merely because you enquired about another project unless there is an appropriate basis or you request alternative recommendations.
7. Service Providers
We may use third-party providers to operate our business, including services for:
- Website hosting
- WordPress functionality
- Community software
- Email delivery
- CRM and lead management
- Analytics
- Advertising
- Cloud storage
- Form processing
- Messaging and communication
- Cybersecurity
- Backup and maintenance
Such providers may process limited information on our behalf as necessary to provide their services.
8. Advertising and Analytics
We may use analytics or advertising technologies, including services provided by platforms such as Google or Meta, to understand website usage and measure advertising performance.
These services may use cookies, pixels, device identifiers, or similar technologies.
Where legally required, we will seek appropriate consent before enabling non-essential tracking technologies.
9. Cookies
Our websites may use cookies and similar technologies.
Cookies may be used for:
- Login and authentication
- Account preferences
- Security
- Website functionality
- Community functionality
- Analytics
- Advertising measurement
- Remembering user preferences
Some cookies are necessary for the website to operate.
You can usually control or delete cookies through your browser settings. Disabling certain cookies may affect website or community functionality.
10. Community Privacy
The Local Pioneers community may contain different types of spaces.
These may include:
Public spaces — content may be visible to a broader audience.
Private spaces — content is accessible only to authorised members.
Project-specific spaces — access may be limited to prospects, buyers, customers, or invited members.
Unlisted content — certain content may only be accessible through a direct link.
Users are responsible for considering the visibility of a space before posting personal information.
We recommend that users do not publish sensitive documents or confidential personal information in public posts.
11. Personal Documents
If you voluntarily provide documents relating to a property transaction or booking, we will endeavour to use them only for the purpose for which they were provided.
You should avoid sending unnecessary identity documents, banking information, passwords, OTPs, or other highly sensitive information through public community areas.
Local Pioneers Realty will never ask you to provide your password or OTP through a public community post.
12. Data Retention
We retain personal information only for as long as reasonably necessary for:
- The purpose for which it was collected
- Active enquiries or customer relationships
- Transaction support
- Dispute resolution
- Legal or regulatory requirements
- Fraud prevention
- Accounting or business records
When information is no longer reasonably required, we may delete, anonymise, or securely archive it as appropriate.
13. Data Security
We take reasonable administrative and technical measures intended to protect personal information against:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
However, no website, cloud platform, internet transmission, or electronic storage system can be guaranteed to be completely secure.
The Information Technology Act includes obligations relating to reasonable security practices, and India’s newer data-protection framework also establishes requirements for organisations processing digital personal data.
14. Your Privacy Rights
Subject to applicable Indian law and the provisions in force at the relevant time, you may have rights relating to your personal information, including the ability to request:
- Information about how your data is processed
- Correction of inaccurate data
- Updating of incomplete information
- Erasure where applicable
- Withdrawal of previously provided consent
- Grievance redressal
To make a privacy request, contact:
We may need to verify your identity before processing certain requests.
15. Withdrawal of Consent
Where processing is based on your consent, you may withdraw consent by contacting us.
Withdrawal of consent will apply prospectively and may limit our ability to continue providing services that require the relevant information.
16. Children's Privacy
Our real-estate and property-advisory services are primarily intended for adults.
We do not knowingly seek to collect personal data from children for property transactions.
If you believe that a child has provided personal information to us improperly, please contact us.
17. Third-Party Websites
Our website may contain links to:
- Builder websites
- Property portals
- Google Maps
- Payment platforms
- Social-media services
- External tools or websites
We do not control the privacy practices of third-party websites. Their respective policies apply when you leave our services.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes to our services
- Technology changes
- Regulatory requirements
- Changes to data-processing practices
The latest version will be published on our website with an updated effective date.
19. Contact and Grievances
For privacy questions, complaints, requests, or concerns:
Local Pioneers Realty
Bengaluru, Karnataka, India
Email: info@localpioneers.com